Resources

Welcome to our resource library. Explore case studies, whitepapers and more.

CASE STUDIES

Obtaining Authorization While Patient Is In House

MYTH: MA Plans are not required to respond to an inpatient authorization request. FACT: MA Plans ARE required to respond to an inpatient authorization request. A large 11 hospital provider member recently submitted a…

CASE STUDIES

Community Rallies Around Yorba Linda Teen in Need of Operation

ERN in the news! This morning, I saw this piece aired by Channel 5 of a young boy we successfully represented against the State of California (several years) ago and…

CASE STUDIES

How to Challenge Improper Denials of Emergency and Post-Stabilization Services

INTRODUCTION As a provider in the acute medical setting, you have undoubtedly experienced the difficulty in obtaining prompt reimbursement for emergency and post-stabilization services rendered. Imagine a situation in which…

NEWS

Can an HMO make a medical decision without looking at medical records?

Sometimes you are the only thing that stands between the single crushing blow of HMO and a patient or provider. – Ed Norwood On the surface, requests for medical records…

CASE STUDIES

24 Hour UM Access

Hello, you have reached the UM Department. We are open Monday through Friday, 8 a.m. to 5 p.m. Please leave your name and number and we will return your call.…

CASE STUDIES

Monarch Healthcare

ERN/TRAF wins treatment for a 16 year old student-athlete in one (1) week. View and download TRAF’s patient case study to see how this denial was overturned.